Real Streams – Terms of Service Agreement
This Agreement (the "Agreement") sets out how Real Streams will provide the access to Real Streams services through Real Streams website and Real Streams (the "services") to you.
For purposes of this agreement, "you" and "your" shall refer to the individual who wishes to use the services by using any of the following.
(i) Your submission of an online order.
(ii) Your acceptance of the Terms of services electronically during registration
(iii) Your initialing the Real Streams Terms of Service in an order form ("Order Form")
(iv) Signing in to an order form at Real Streams (or) a Real Streams Reseller
(v) Your use of service, you agree to be bound by this Agreement, including future revisions. Any specific terms, conditions, instructions, or service limits relating to the services that you choose in your Real Streams subscription package will be treated as part of this Agreement.
Disclaimers and Limitation of Liability:
The website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, and accuracy.
Real Streams will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the website.
Real Streams makes no warranty that the functionality of the website or services provided will be uninterrupted or error free, that defects will be corrected or that the website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
Authorized User, Use and Responsibility:
Term: This Agreement goes into effect upon your acceptance of this Agreement and shall continue until cancelled or terminated by either party as permitted by this Agreement.
You must be 18 Years of age or older and have legal authority to enter to this Agreement. You affirm that the information you supplied is correct and complete, and that you are 18 Years of age or older.
You understand that your email address on your account must be accurate and remain valid during the time you have service with Real Streams, and that Real Streams may suspend or terminate your account if emails sent to the email on your account are returned as undeliverable.
You understand that all information provided by you will be relied upon by Real Streams for the provision of services thus shall be true and accurate. You agree that Real Streams may disable or terminate the services in the event that you provide false or incorrect information.
Real Streams provides services to you solely for viewing, use and enjoyment in your private home. You agree that no services provided to you will be used or viewed in areas open to the public, commercial establishments, or other credential locations.
Services may not be rebroadcast or performed, and admission may not be charged for listening to, using, or viewing any services.
If your services are used or viewed in an open to the public, a commercial establishment or another person or persons who does not reside in the same household, we may disconnect your services with no refund.
You accept that Real Streams considers anyone using services at the address you provided to be authorized by you and you must pay all charges due from that use.
Payment Information and Billing:
Real Streams will share your payment information with banks relevant to the transaction in order to enable transactions to be completed. In addition, Real Streams may use payment information to determine your credit worthiness and in the process of such determination, Real Streams may make such payment information available to banks or credit agencies. While Real Streams has in place up to date technology and internal procedure to guard your payment information against intruders, there is no guarantee that such technology or procedure can eliminate all of the risks of theft, loss or misuse. Real Streams shall not be liable to you or any other person for any damages that might result from unauthorized use, publication, disclosure, or any other misuse of payment information, including credit card information.
Rates and prices: You acknowledge that the nature of the service furnished, and the rates and charges have been communicated to you. You are aware that Real Streams reserves the right to change the rates and charges at any time.
Payments: You agree to pay Real Streams at the time you order. All fees are due immediately and are non-refundable, even if your services are suspended, terminated, prior to the end of the term of service. Real Streams expressly reserves the right to modify pricing through email notification and/or notice on its website.
Devices and accessories: To receive the services on television set from Real Streams, you may purchase third party devices. which constitutes primarily by, but not limited to cables, wires, amplifiers, STB receivers, Streaming Device, and remote. (The Device)
(1) You agree that you will not try to reverse-engineer, decompile or disassemble any software or hardware provided by Real Streams. Such actions are strictly prohibited and may result in the termination of the Agreement of your Services and/or legal action.
Refunds: We don't offer refunds because the account cannot be returned or be sold again, you can get a trial for testing purposes before you buy for a month or more. We do not process refunds for any issue that may arise in the future due to device breakdown. Internet connection issues, or any streams that stop working.
We can change or delete streams at our sole digression and make no promises of available content.
We cannot promise all streams to be working properly due to your internet speed or other technical issues.
Any subscription charges paid are not refundable.
Communication Charges: In order to receive services from Real Streams, you agree that you are responsible for obtaining and maintaining at your own expense all devices and services needed to access Real Streams services. You also bear any communication charges incurred by accessing Real Streams services through a third-party network, such as use of third-party applications.
In no event can Real Streams be held responsible for any delay, interruption or error of the content or service provided via the sites if caused, either directly, by force of nature, agents beyond our reasonable control, including failures of the internet, computer hardware telecommunications or any other Devices, blackouts, fire, flood, storms, explosions, acts of god, tribunal orders, loss of source, or third-party negligence.
To improve the server quality, we have an active Abuse program on all our servers and the use of the subscription will be disabled without refund when any of the following occurs.
1. The client abuses our Support Ticket System in any way, or by sending multiple Support Requests within a short period of time.
2. Sharing of your subscription with persons not residing in the same household as the person who is on the account.
3. Trying to connect to the service with more connections that is allowed by the subscription.
4. The client violates any of the Terms of Service Agreement
5. Abuse from the client towards any staff member of Real Streams.
6. Reselling of any of our products or services without expressed written permission from Real Streams.
Stream List Agreement:
The Stream lists will be updated according to buyer feedback and server stability needs, we will add streams according to market needs and delete streams if they are not stable, or unavailable without any notice to Subscriber or Resellers. Real Streams does not guarantee the availability of any stream, or the continued availability of any stream.
You agree to indemnity and hold Real Streams and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs, and other expenses in relation to any claims or actions brought against Real Streams arising out of any breach by you of these Terms and conditions or other liabilities arising out of your use of this website.